22ⁿᵈ of October 2026
We are excited to share the latest enhancements deployed to Invent Medical! This update introduces manual appointment SMS dispatch with follow-up status triggers, international phone inputs with country flag pickers, centralized insurance price lists, comprehensive medical dashboard payment breakdowns, and in-app mobile navigation and printing enhancements.
💬 Manual SMS & Appointment Communication
- Manual SMS Dispatch:
- Added support for sending manual SMS messages directly from appointment forms and the calendar right-click menu.
- Selecting an appointment SMS template automatically popures message text, with options to mark templates as Manual Only to prevent automated schedule triggers.
- Templates can preselect a follow-up status that automatically applies to the appointment once the SMS is sent (restricted to users with appointment editing permissions).
- Communication Log Tracking:
- Manually sent SMS messages appear directly in the patient's communication log alongside automated reminders and confirmations, detailing the sender, phone number, delivery status, and failure reasons if applicable.
☎️ International Phone Numbers & Country Pickers
- Country Picker Integration:
- Added international phone inputs featuring country flags and search filters for country names and dial codes across patient and partner forms, defaulting to the company's operating country.
- Entered numbers are automatically stored in full international format, while ID card reads, manual SMS triggers, and WhatsApp links intelligently parse numbers without country codes using the company's default country.
- Invalid numbers display helpful validation warnings while still allowing records to be saved successfully.
📑 Insurance Price Lists & Billing Estimates
- Centralized Insurance Pricing:
- Introduced a dedicated Insurance Price Lists management page under Insurance settings, removing the need to configure prices per procedure individually.
- Create new lists, duplicate existing ones, assign target insurers, and edit approved prices while viewing standard prices side by side.
- Support for bulk row selection and preview modifications, direct linking to insurance policy templates, and full Excel export/import support with pre-application error checking and protected insurer codes.
- Accurate Patient Estimates:
- Patient estimates on medical invoices now accurately calculate as the total invoice amount minus the insurer estimate, ensuring uncovered or rejected lines factor correctly into the patient's share.
- Claim procedure codes now print directly on invoices, and insurance claim overall reports include invoice number and gross amount columns.
📊 Dashboard Patient Payments & Analytics
- Medical Dashboard Payment Breakdown:
- Introduced a new Patient Payments Breakdown section on the medical dashboard complete with summary tiles, provider allocation tables, and payment method summaries respecting active date ranges and provider filters.
- Data exports support Excel and PDF formats (up to 2,000 records).
- Enhanced the Patient Payments report with dedicated columns for invoice line provider allocations, expanded price list support up to three decimals, and added pagination to package redemption tables.
📱 Mobile App Performance & Navigation
- In-App Navigation & File Handling:
- Upgraded mobile app routing to open pages internally without reloading, significantly accelerating navigation speeds.
- Enabled native in-app support for document printing, file downloads, chart viewing, and PDF/report exports, including patient panel charts across all modules.
📂 Documents
- Document Folders & Telemedicine Category:
- Users with document category update permissions can now reorder document folders.
- New accounts automatically include a dedicated Telemedicine document category for audio and video recording storage.